SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

If you are not 100% satisfied with your purchase, you can return it up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and with the original packaging, any labels must remain attached.

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to a ‘cooling off period’ in which you can change your mind about the purchase you’ve made.  This ‘cooling off’ period commences day after you take delivery of the item and lasts for 14 days. Return postage will be at the expense of the customer unless agreed otherwise. All returns must be sent to Concept MX, Unit 3, OJS Industrial Park, Claybank Road, Portsmouth, PO3 5SX.

If you have any questions about a product returns, please email us on: info@conceptvehiclesltd.co.uk